Privacy Policy – Primo Loyalty Program
Last Updated: September 6, 2026
Nerhadou International is committed to protecting the privacy of users of the **Primo** application. Primo is a loyalty program designed for pharmacists, allowing eligible users to earn loyalty points through the purchase of Nerhadou products and redeem those points in accordance with the rules and terms of the program.
1. Information We Collect
When you register and use the App, Nerhadou International may collect information necessary to create and manage your account and operate the loyalty program, including:
Account and registration information.
Pharmacist information required to verify eligibility for the loyalty program.
Number of loyalty points earned.
Number of loyalty points redeemed.
Details of loyalty point redemption transactions.
Financial and accounting information related to the loyalty program, to the extent necessary for accounting, auditing, and legal compliance purposes.
2. How We Use Your Information
The information collected may be used for the following purposes:
Creating and managing your account.
Managing the loyalty program and calculating loyalty points.
Recording earned and redeemed points.
* Verifying transactions related to the program.
* Maintaining financial and accounting records related to points and rewards.
* Protecting the App and preventing unauthorized or fraudulent use.
* Complying with applicable legal and regulatory requirements.
3. Account Deletion
Users may request deletion of their account through the available functionality within the App.
When an account is deleted, Nerhadou International will delete or deactivate the personal account information associated with the user, while retaining only information that is necessary for financial, accounting, or legal purposes.
The information retained may include:
Loyalty points earned.
Loyalty points redeemed.
The value or details of rewards or redemptions.
Financial and accounting records related to the loyalty program.
Such information will be retained only for as long as necessary to fulfill financial, accounting, or legal requirements.
4. Re-Registration After Account Deletion
If a user deletes their account and subsequently registers again, a **new and independent account** will be created.
Information from the previous account will not be transferred or restored to the new account. Previous loyalty points, rewards, or benefits will not be carried over or credited to the new account, unless otherwise determined by Nerhadou International in accordance with the rules of the loyalty program.
5. Data Security
Nerhadou International takes appropriate technical and organizational measures to protect the information it retains against unauthorized access, use, modification, or disclosure.
However, no electronic service or method of data storage can be guaranteed to be completely secure.
6. Sharing of Information
Nerhadou International does not sell users' personal information.
Information may be shared when necessary with service providers or relevant authorities to the extent required to operate the loyalty program, process information, maintain financial and accounting records, or comply with applicable laws and regulations.
7. Suspension or Termination of the Loyalty Program and App
Nerhadou International reserves the right to modify, suspend, discontinue, or terminate the loyalty program or the App, in whole or in part, at any time, subject to applicable policies, terms, laws, and regulations.
If the App or loyalty program is discontinued or terminated, Nerhadou International will not be obligated to continue providing the service or maintain the availability of loyalty points or rewards, subject to the applicable program rules and applicable laws.
8. Changes to This Privacy Policy
Nerhadou International may update or modify this Privacy Policy from time to time.
Any updated version may be made available through the App or other appropriate means.
Your continued use of the App after the updated Privacy Policy becomes effective constitutes your acceptance of the updated policy, to the extent permitted by applicable law.